Billing & compliance
Federal auditors asked Colorado to repay $8 million in Medicaid funds for in-home personal care services. The state’s central defense was that the problems were documentation issues — not care that never happened. For host home agencies, that defense is the whole story.
8 min read · August 2026
Documentation
The single most-cited phrase in Colorado host home documentation, why it reads as a copy-paste to a reviewer, and three sentence patterns that hold up.
7 min read
Billing & PARs
Service keeps running; authorization doesn't. How to catch a lapsing PAR before the units are already delivered and unbillable.
6 min read
Billing & PARs
What starts the filing window, what pauses it, and the routine that keeps a claim from aging out while a note sits unfinished.
5 min read
Documentation
The two standards behind most findings, written the way a program director would explain them to a new caregiver.
9 min read
Rights & consent
Template updates don't announce themselves. How supersession works, and how to keep every individual's file current without a manual audit.
6 min read
Documentation
Plain-language reporting that satisfies CDPHE without turning a caregiver's honest account into a liability.
8 min read